Policyholders, adjusters and claim vendors effortlessly submit claims through our user-friendly interface - or imports unstructured claims data.
Our AI analyzes claims in real-time, offering data-driven insights to help adjusters process claims efficiently.
Quick and accurate resolutions with increased policyholder satisfaction and real-time analytics.
ClaimTouch's adaptive First Notice of Loss effectively captures and structures comprehensive claim data by enabling policyholders as well as agents to report the claim directly through any device.
ClaimTouch's home property fraud check solutions help optimize the claim journey by combining primary claim data with proprietary ClaimTouch data, including behavioral data, to create an end-to-end risk assesment of the claim.
ClaimTouch's content solution leverages modern technology to bring speed, accuracy and efficiency to the content claims workflow; inspection, inventory, pricing and settlement.
ClaimTouch's home property sustainability solution helps optimize the recycle process in the home property & content claim workflows, generating quantified sustainability measures and reduced emissions.
ClaimTouch's home property analytics automatically combines the primary claim data from the property claim workflow with multiple external data sets to help generate granular insights that enables predictive modelling and data driven decissions across claims, underwriting, risk, and acturial.
Gen AI-Powered Processing
Leverage advanced generative AI to automate and accelerate claims processing.
Enhanced Security
Advanced encryption and compliance with industry regulations.
24/7 Availability
Access your claims anytime, anywhere with our cloud-based solutions.
Advanced Analytics
Gain actionable insights with our powerful reporting tools.
Collaborative Platform
Seamlessly connect adjusters, policyholders, and service providers.
No Integration
No integration needed, however workflows can be customized to fit your unique business process.
✓ ClaimTouch helps the P&C industry leverage modern technology to bring speed, accuracy and transparency to the property & contents claim process.
✓ We believe that the next generation of claims is generated by having modern technology and humans work together.
✓ Our solutions compliments current processes and solutions, rather than compete with or replace existing solutions.
“Having all files related to the claim structured in one place saves us significant time and provides a better experience for the insured.”
“I like how ClaimTouch conducts an instant and automatic accuracy check. This provides me with peace of mind and enable us to close claims quicker.”
“Offering ClaimTouch’s user friendly, advanced technology to our customers will simplify and streamline the process for our policyholders and our Claims team.”
ClaimTouch is discovering significant industry-wide leakage across the personal propery claim workflow...
The US insurance industry is facing a significant challenge due to an increasing shortage of skilled workers. The US Bureau of Labor statistics predicts that 400,000 workers will leave their jobs by 2026 while many carriers report that 1/3 of their workforce is set to retire within 5 years...
Working with insurers, ClaimTouch has applied Big Data and AI to discover significant lack of accuracy in the content claim workflow. By analyzing millions of data points across several states, similar patterns for a variety of insurers have been identified...
Personal lines combined ratios worsened in the first half of 2023 as natural catastrophies and inflation continued to pressure results. Homeowners' claim costs increased by 36% YoY in 1H 2023, driving the direct loss ratio (excluding LAE) to 82% - the highest in over a decade. With a projected combined ratio of 105%+ for 2023, the industry combined ratio will have exceeded 100% for five of the last six years...
Leveraging our comprehensive experience of working with leading carriers across people, process and technology aspects in the homeowner and content claim vertical, ClaimTouch has defined the first version of the “Homeowner Content Claim Value Map”. The value map breaks down the workflow and provides suggested improvements and KPIs across the workflow – helping claim leaders define a baseline and measure performance...